Assistant General Manager Job at The Trolley Depot, Salem, MA

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  • The Trolley Depot
  • Salem, MA

Job Description

Job Description

Job Description

Assistant General Manager – The Trolley Depot (Salem, MA)

About Us: Located in the “Times Square” of historic Salem, Massachusetts, The Trolley Depot is a beloved retail destination for tourists and locals alike. Our store blends Salem’s rich history with contemporary culture, offering everything from Witch Trial-themed gifts and gothic goods and pop culture collectibles. With a prime location at Essex and Central, we serve hundreds of thousands of visitors annually.

The Role: The Trolley Depot is seeking a high-energy, highly organized, hands-on Assistant General Manager (AGM) to join our leadership team. You will work side-by-side with our long-tenured General Manager, learning every aspect of our store operations.

This is an exceptional opportunity for someone who thrives in a fast-paced, customer-focused retail environment and is ready to take ownership of an established, high-volume retail business.

What You’ll Do

  • Help run day-to-day store operations

  • Assist with hiring, training, scheduling, and leading staff

  • Make sure the store looks great and customers are happy

  • Work with inventory, orders, and vendors

  • Handle cash and daily reports

  • Participate in planning for seasonal displays, promotions, and the busy Halloween season

  • Bring new ideas to improve the store

What We’re Looking For

  • 3+ years in retail management or supervisor role (tourist or busy environment a plus)

  • Organized, detail-oriented, and good with people

  • Strong leadership and communication skills

  • Comfortable with POS systems and basic reports

  • Passion for customer service and interest in Salem’s history/vibe

Nice to Have

  • Buying or merchandising experience

  • Social media or event planning skills

  • Bilingual (helpful, but not required)

Perks

  • Competitive pay and seasonal bonus

  • Employee discounts

  • Opportunities for advancement and long-term leadership

  • A chance to be part of a vibrant, independent business with deep roots in the Salem community

Job Tags

Seasonal work, Local area,

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