Job description:
Call Center Trainer
Leading Edge Connections (LEC)
Remote | Contract
About Us
Leading Edge Connections (LEC) is a high-performance outsourced contact center and CX partner supporting top brands across multiple industries. We pride ourselves on elite training, strong communication, and developing top-tier talent. As we continue to expand, we are adding a dynamic, adaptable, and client-facing Trainer to our team.
If you are confident leading virtual training rooms, thrive in structured but fast-moving environments, and know how to develop new agents into high-performing professionals—this is the perfect role for you.
Position: Trainer
What You’ll Do
The Trainer is responsible for delivering exceptional new hire training, refresher courses, and ongoing development while serving as a communication bridge between LEC Operations, agents, and our clients. This role requires professionalism, confidence, structure, and adaptability.
Key Responsibilities
Client Communication & Coordination
Training Delivery & Classroom Management
Technical Support
Performance Monitoring & Reporting
Cross-Functional Collaboration
Professional Expectations
What We’re Looking For
Why Join LEC?
Details:
Pay Rate: $18.00-$20.00 per hour - biweekly pay
1099 Contract
Remote- Work from Home
Work Location: Remote
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