Job Description

Job Description

Job Description

Regional Maintenance Manager (Multifamily Facilities Management)
Boston, MA
Competitive Pay

OVERVIEW
Our client is seeking a Senior Manager of Multifamily Facilities Management to oversee a portfolio of residential apartment communities throughout Massachusetts. The ideal candidate is a hands-on and proven leader, highly skilled in all aspects of general maintenance, with the ability to effectively lead a team and drive operational efficiency across the portfolio.

The role will focus on managing approximately 900 residential units in Boston and the surrounding North Shore area .

WHAT YOU'LL DO

• Traveling to multiple portfolio locations across Massachusetts, New Hampshire, and Maine.
• Lead and manage the onsite maintenance teams to a world-class standard.
  
• Conduct routine inspection and preventive maintenance of all building-related systems.
  
• Coordinate response to resident maintenance requests in a timely and efficient manner.
  
• Reliably handle emergency situations and quickly communicate issues to your supervisor and fellow team members.
  
• Develop and manage an on-call schedule with neighboring sites.
  
• Effectively manage the apartment turnover process.
  
• Oversee selection and management of all maintenance-related vendors.
  
• Manage capital projects onsite as needed including the bid process and project/construction management.
• Assist with the creation of the property budget and ensure cost effectiveness across all maintenance-related areas

WHY YOU MATTER

• Strategic Leadership and Hands-On Problem Solving: You will provide strategic leadership and management to maintenance teams across multiple locations, while also possessing the technical expertise and willingness to be hands-on to address critical issues and provide guidance.
• Proactive Maintenance Strategies with Practical Execution: You will develop and implement proactive maintenance strategies and preventative programs.
• Effective Emergency Response Through Leadership and Direct Action: You will lead the response to emergency maintenance situations, utilizing your technical skills to assess the situation, provide guidance, and even perform hands-on repairs when necessary to minimize disruption.
• Optimized Turnover Processes with Managerial Oversight and Practical Support: You will oversee and optimize the apartment turnover process.
• Strategic Vendor Partnerships Informed by Technical Expertise: You will strategically manage maintenance-related vendors.
• Dedication to the Residents: always work to resolve their issues and exceed their expectations, doing so in a timely manner with open communication.

WHAT IT TAKES

• 7+ years of experience in Residential Regional Property Management
  
• Expert HVAC Knowledge (EPA Certification Required) with Hands-On Proficiency
• Comprehensive Apartment Maintenance Expertise with Hands-On Dexterity
• Strategic Leadership and Hands-On Team Mentorship
• Multi-Site Operational Management with Practical Problem-Solving
• Development and Implementation of Preventative Maintenance Programs with Practical Application
• Effective Emergency Response Management with Hands-On Intervention Capabilities
• Strategic Oversight of Apartment Turnover with Hands-On Quality Assurance
• Strategic Vendor Relationship Management Informed by Technical Understanding
• Budget Development and Management with Practical Cost Awareness
• Knowledge of Regulatory Compliance and Hands-On Implementation (NSPIRE/REAC Preferred)

THE PERKS!

• Health and Wellness Benefits begin immediately
• Medical, Vision, and Dental Insurance
• Paid Time Off (Vacation, Sick and Personal)
• Paid Holidays & Paid Volunteer Day
• Summer Early Release
• 401k with a 4% company match
• Recovery Ready Workplace (committed to supporting employees impacted by S.U.D) begin immediately

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