Service Advisor - Classic Toyota Job at Classic Toyota, Tyler, TX

MVhBc3ora044bEJ6YjJpeFpwQ3ZnbS9Y
  • Classic Toyota
  • Tyler, TX

Job Description

Service Advisor – Classic Toyota

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

  • Greet service department customers promptly and courteously—attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits

  • Health
  • Dental
  • Vision
  • 401K Plan
  • Paid Vacations
  • Life Insurance
  • Direct Deposit
  • Parental / Maternity Leave
  • Employee Vehicle Discounts
  • Employee Parts & Services Discounts
  • Rental Car Discounts

About Us

Classic Toyota and Mercedes-Benz of Tyler is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  

Apply today!

Job Tags

Similar Jobs

FROEDTERT HEALTH

CLINICAL NURSE SPEC EXTERN, FMFH - PATIENT CARE RESEARCH Job at FROEDTERT HEALTH

 ...Details: Holidays: Weekends: Job Summary: A Clinical Nurse Specialist (CNS) Extern is a registered nurse who is enrolled in a graduate...  ...Nursing is minimally required. Must be enrolled in a Master, post-Masters certificate or DNP level accredited CNS program with... 

Cognizant

Remote SAP SD Leader OTC & ERP Transformation (Newark) Job at Cognizant

A global consulting firm is seeking a Functional Sales and Distribution Lead to manage IT and SAP implementation programs. The ideal candidate will have 12-16 years of experience in SAP SD, showcasing leadership in global projects. Responsibilities include leading design...

Fred Hutchinson Cancer Research Center

Research Interviewer II Health & Biomedical Studies Job at Fred Hutchinson Cancer Research Center

 ...A leading cancer research organization in Seattle is seeking a skilled interviewer to collect data through personal or telephone interviews following strict research guidelines. Candidates must have a high school diploma and at least one year of counseling or interviewing... 

South Carolina Staffing

Lobby Host Job at South Carolina Staffing

 ...you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. The lobby host gets to create feel-good moments everyday with customers by: Greeting guests and communicating with them while ordering Offering... 

Twine

Freelance Illustrator Story Book Project Job at Twine

 ...Freelance Illustrator Story Book Project This opportunity is ideal for a creative illustrator passionate about bringing stories...  ...Seniority level: Associate Employment type: Contract Job function: Art/Creative Industries: Book Publishing #J-18808-Ljbffr