Job Description

Job Description

DataStaff, Inc is in immediate need of a Training and Support Specialist for a long-term contract opportunity for one of our direct clients in Raleigh, NC.

*This is a hybrid work model- the candidate will need to be on-site 8 days per month

Responsibilities:

• Supports organizational initiatives and coordinates across business units.
• Facilitate and support live virtual meetings and events.
• Will likely need to draft documents and slide decks to support content development.
• This position works with: Associate Director of Organizational Development, 2 Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, Administrative Support Specialist and Interns .

Knowledge and Experience:

• Requirement-gathering skills will allow this position to coordinate with various stakeholders to gather specifications for content development.
• Project management skills will allow this position to communicate expectations and track progress updates across various business units.
• Strong writing skills and the ability to draft resources to support employee learning, tips, and educational resources for employees, such as SOP's and job aids is essential.
• Good research skills.
• Strong presentation, communication, and collaboration skills are needed.
• Experience using Microsoft Office.
• Experience utilizing and maintaining SharePoint.
• Adobe Articulate (Storyline and Rise), Canva, Camtasia, Menti, etc.
• Interest in continual learning and continuous improvement.
• Must be professional, respectful, communicate clearly and often, and act with integrity in all interactions.

Required Skills:

• 3 Years - Experience in curriculum design and developing training materials for adult learners
• 3 Years - Strong content development skills needed.
• 3 Years - Instructional design and technical knowledge needed
• Adobe Articulate 360
• 3 Years - This position will support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
• Preferred tools: Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex

Desired Skills:

• 3 Years - Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.
• Experience with adult learning practices, principles and procedures in classroom and on-line presentations

This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

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