Job Description

Job Description

Job Description

Description:

WindRiver is a luxury lakefront and golf community offering a vibrant lifestyle that encompasses world-class amenities, including a championship golf course, full-service marina, Lakeside Inn, resort-style pool, and much more. At the heart of our community is WindRiver Club, a private members-only club soon to feature Clubhouse Village — home to our restaurant, bar, spa, fitness center, event spaces, and pro shop. We invite you to discover "Life As It Should Be."

The Receptionist serves as the first point of contact for members, owners, guests, and vendors, representing WindRiver with professionalism and hospitality. This is a part-time position that requires weekend availability. The general schedule is Saturday 9:00am-5:00pm and Sunday 12:00pm-5:00pm.

Responsibilities

Guest & Front-Desk Operations

• Greet guests and owners with professional, friendly service.
• Manage check-ins/outs, guest passes, reservations, and tee times.
• Keep front entrance, lobby, and conference rooms clean and presentable.
• Answer and route calls on main lines, handle overflow and after-hours voicemails.
• Provide updated info on club events, dining, activities, and tours.
• Complete daily opening/closing checklists and maintain front-desk organization.
• Restock marketing materials as needed.
• Play a key role in ensuring seamless communication, efficient service delivery, and the overall enhancement of the guest and member experience in alignment with WindRiver’s standards of excellence

Administrative, Real Estate, & Communication Support

• Generate and share real-time reports on showings, tours, and lead activity.
• Handle mail, packages, and info requests for prospects and owners.
• Perform administrative tasks: filing, data entry, billing, and communications.
• Route maintenance/service requests to appropriate departments.
• Coordinate with Golf, Dining, Events, Facilities, and Real Estate teams.
• Maintain confidentiality of all member and prospect information.
• Provide backup support to Real Estate and Admin teams as needed.

• High School Diploma (preferred).
• 1 year of previous receptionist experience (preferred)
• Must be minimum 18 years of age (required).

Knowledge/Skills/Abilities

• Ability to analyze and solve problems; efficiently handle multiple duties under pressure.
• Must be willing to work a flexible schedule including weekends, holidays, and evening shifts.
• Demonstrated positive interpersonal and communication skills with staff and customers.
• Professional demeanor with strong multitasking and organizational abilities.
• Proficiency with Microsoft Office and CRM systems.
• Ability to maintain confidentiality and work both independently and as part of a team.

Physical Requirements : Must be able to bend, stoop, climb, twist, climb stairs, kneel, lift, push, and pull items weighing up to 30lbs. Must be able to work in an office setting for 8+ hours a day.

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