Job Description

Job Description

Job Description

REGIONAL FACILITIES MANAGER – STEAK ‘n SHAKE

CAREER OPPORTUNITY

A Steak ‘n Shake’s Regional Facilities Manager (RFM) understands the corporate mission of serving our patrons the highest quality burgers and shakes along with extending them great service at the lowest possible prices. Within that framework, the RFM plays a critical role in supporting operations leaders and store associates through timely and accurate fulfillment of essential restaurant repairs, replacements, safety/security requirements, upgrades, and renovations. The RFM is a very dynamic and fast-paced position responsible for the upkeep and maintenance of multiple stores within an assigned region. Building highly collaborative partnerships with operations and support teams to drive business results is a critical requirement of our RFM team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Administer facilities work order systems, processes, vendor performance, and physical plant operations within an assigned region.

· Manage small to large scale remodeling and special construction projects as required.

· Estimate, develop, and execute short-term and long-term facilities capital and operational projects.

· Evaluate capital and operational financial statements against budgeted run rates to identify trends and categories to enhance fiscal performance.

· Coordinate and supervise vendors conducting a wide variety of repair and maintenance needs to building interior/exterior equipment, structures, and other associated requirements as needed.

· Source and review repair or replacement proposals ensuring of scope of work accuracy, pricing alignment to industry standards, and determining alternative solutions when necessary.

· Consistently monitor and evaluate preventative maintenance programs ensuring quality of work and overall vendor performance of standardized tasks.

· Strong focus on relationship building with vendors, internal customers, and business partners.

· Supervise the evaluation, maintenance, repair, and replacement of high-value assets including but not limited to: kitchen cooking equipment, appliances, water heaters, HVAC systems, roofs, parking lots, plumbing, electrical systems, and physical structures.

· Provide clear, timely, and effective communication to vendor, regional leadership, and individual store teams ensuring proper alignment and understanding during project completion.

· Routinely evaluate vendor performance, quality, timeliness, and cost, providing consistent and accurate feedback when expectations are not met.

· Research alternative vendor solutions when required determining suitability through interviews, understanding price/fee structures, capabilities, and adherence to organizational standards.

· Other projects and duties as assigned.

· 5+ years experience managing multi-site facilities, construction, and maintenance programs required.

· 5+ years experience managing quick serve or similar restaurant facilities management preferred.

· 5+ years of experience administering numerous work orders concurrently through fulfillment.

· 3+ years proficiency with computerized maintenance management systems strongly preferred.

· Thorough understanding of managing capital improvement projects, budgets, preventative maintenance programs, equipment troubleshooting, and supervising vendor performance.

· Ability to professionally and effectively communicate with multiple levels of management.

· Proficiency operating Microsoft applications including Excel, Word, and Outlook.

· Strong analytical approach with creative problem-solving skills to determine proper solutions.

· Candidate must be a self-starter with a strong work ethic, sense of urgency, ability to manage competing priorities and attention to detail

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